Have you seen a statement saying “payment pending” after Cash App transaction and you don’t know what it means? It could be because of any number of things but you shouldn’t panic since it is a little common. There are various reasons why your payment might become pending and in this text, we cover all the main ones.
Why is My Payment Pending on Cash App?
When your payment is pending, it is in between being “successful: or being a failed transaction. Payments can become pending because of;
- Lack of enough funds
- Poor internet connection
- Server issues
- Using an outdated app
- expired debit or credit cards
- An account being temporarily locked
Cash App has become quite popular over the years, amassing more than 36 million active users currently. It is praised for its instant transactions and more people are signing up now that you can purchase and store bitcoin directly in the app. However, there are some minor challenges to look out for, one of which is a “pending payment.”
Why is a Payment Pending on Cash App?
Even though Cash App makes payments instant, there are situations where payment becomes “pending”. With Cash App, transactions fall under two categories, Successful or failed. Transactions will sometimes show “pending” when stuck in between. It comes as a result of reasons like:
Poor internet connection– Weak signals sometimes interrupt data transmission and could cause a transaction to become pending. When sending money with Cash App or any other internet-based money transfer app, make sure your Wi-Fi or data connection is strong or at least optimal.
Pending transactions caused by weak connections can eventually go through when you get a stable connection.
Having an old version of the app– When a user does not frequently update their Cash App software, sometimes transactions might be affected. Always ensure your app is updated or have your phone update apps automatically to reduce the chances of facing this challenge.
The Credit or Debit Card Used is Expired- When the linked debit or credit card has expired a transaction will not go through even though you might have money in your account.
Lack of Enough funds– Sometimes you might not have enough cash in your Cash App account to complete the transaction making it unsuccessful. You might encounter the same problem if the linked bank account does not have the funds to facilitate a transaction. So, ensure that a debit or credit card has enough money before attempting a transaction.
The recipient is Outside the US. Cash App is currently only available for residents of the US and UK. So, you will not be able to send money to someone in any other country. It is not even possible to get the app from the store when you are out of the country unless you use VPN.
Server Issues– The problem will sometimes be on their side, whereby their servers are experiencing issues with connectivity. System outages have been experienced by Cash App clients before and they are usually resolved after some time.
You can figure out whether it is a server problem by checking Cash App’s Twitter feed where they update users when experiencing System or server problems.
Exceeding Payment Limits– If you are using Cash App before they verify you, you are limited to sending $250 per week. After they verify your identity, your sending limit goes up to $7500. So, if a payment is pending, remember to also check whether it exceeded their imposed limits.
A virus in your phone. If your phone is compromised by hackers or by a virus, it might affect a transaction by messing with the normal workings of a phone. So, frequently update your system software and even install an antivirus for your phone if you often use it for transactions.
When your account is locked temporarily– Cash App might lock your account when they suspect unusual transactions. This means keeping transactions pending to prevent scams and illegal activities. If they suspect a transaction is suspicious, they might put it on pending. In the case of illegal transactions, Cash App can place it on pending or even cancel it to protect the user from being charged.
Important Things to Note
Pending transactions should change to failed or successful after some time. When a transaction fails, they revert the money to a client’s account. Cash App advises clients to wait when the transaction is pending.
If your transaction is stuck at pending, you should not resend the amount since it might cause a double withdrawal once the issue is sorted. That could leave you in a worse situation than before. If you don’t want to wait, explore the cancel process if it is available.
How Safe is Cash App?
Because of how easy it is to use Cash App, it’s normal to have doubts about how secure it is. Learn to be skeptical about how secure some apps are; especially those that you use for monetary transactions, and those with access to your personal information. Cash App fulfills both of those categories.
So, how safe is it? The App does a lot to ensure its clients are safe. First, they protect all your data through encryption and implement fraud protection to prevent any unauthorized transactions. They also keep client information and their transactions private.
In addition, they give clients control over extra security features like security locks, pin codes, and even biometric scanners. You can add these additional measures to ensure your account is safe even if you lose your phone. Clients also receive notifications for any account activity and so you will be alerted if an unauthorized transaction is about to take place.
Cash App has become a reliable tool among millions of Americans and for that reason, it is a big opportunity for scammers to prey on unaware users. So, as a client, practice safe internet habits. Don’t share your personal information with anyone.
Cash App currently does NOT have a call customer support and so beware of any scams that involve a Cash App customer service number. If you wish to raise a query, contact them through the app.